A Shop that Makes Promises Like Domino’s Pizza, Jay Jacobs (Part 1) EP-196

September 15, 2023 - 11:57am -- Selcuk Gulboy
Jay Jacobs

Imagine a sheet metal prototype shop that was so fast and reliable it never turned down a job if it were physically possible to complete and the customers were willing to pay the price. 

My guest today, Jay Jacobs, built his former company RAPID from a team of five to over 300. Before being acquired by a publicly traded company for a price he couldn’t refuse, RAPID was manufacturing over 30,000 unique part numbers annually, 24-7-365 days a year.

Then Jay co-founded Paperless Parts, a cloud based estimating and quoting software platform.

On today’s show, Jay is going to tell us how he scaled his company and how a job shop can make bold delivery promises like Domino’s Pizza. 

Disclaimer, I didn’t say the parts tasted good.

Jay also hosts an excellent podcast called the Job Shop Show


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