Mindful Machinery Dealing—Seeking Serendipity
Once I flew to Germany for an INDEX multi-spindle deal that was stolen out from under us the morning after I arrived. I laid in my hotel bed swearing at the ceiling for a few minutes and then called a friend who happened to be our best European INDEX customer. Hours later, I was on a plane to Spain to inspect two different INDEX machines that we ended up making more money on than if we had sold the one I had come to Germany for.